Spencer Theater Staff

Executive Director Charles Centilli has 41 years of experience in performing arts management. He graduated from the University of Texas with a business degree majoring in finance. Centilli was the Business Manager of the University of Texas Performing Arts Center in Austin and resided there for sixteen years. He oversaw the finances and accounting systems of five performance venues ranging from 500 to 3,000 seats. Centilli joined the Spencer Theater in December 1996 as the Director of Business Affairs. He was appointed as the Executive Director in January 2000. Centilli is responsible for the budget, the accounting/finance systems, the automation of financial reports, the payroll and he oversees development and outreach efforts, as well as all personnel. Centilli reviews, negotiates, and finalizes the booking of performances, artists and rentals. charles@spencertheater.com 

Box Office Manager Donna Clarke oversees all box office accounts, ticket sales and Founders Room dinner ticket sales. She oversees the printing and mailing of tickets to patrons, as well as ticket arrangements for large groups. On performance nights Donna manages the sales of artist materials (CD’s, posters, etc.). Together with her staff, Donna maintains theater mailing lists and processes many of the major mailings of theater literature to patrons and schools (season brochures, contributor information and Class Acts brochures). Before joining the staff of the Spencer Theater in July 2001, Donna worked as an account manager for a major crop insurance agency. She is a native of Ruidoso. She can be reached by e-mail at dclarke@spencertheater.com. Her direct phone connection is 575.336.0023. 

Technical Director and OSHA Certified Safety Coordinator Jason Kennedy oversees all the backstage coordinating for any show or event at The Spencer Theater and is also the OSHA safety liaison for the building. Jason has 15 years of technical experience in every department and came to The Spencer in 2008. He has branched out and run shows for arenas of 10,000+ but has always been close with The Spencer Theater and took over as TD in 2018. To date he’s worked with 350+ shows just here at The Spencer Theater! Jason is the contact for all technical and staging aspects. His direct line is 575.336.0018. His email address is jason@spencertheater.com. 

Publicist Kathleen McDonald fields all media requests for information about the theater, and the shows that are performed at the theater. A former news reporter and free-lance writer, McDonald handles all publicity matters, brochure and program copy, radio and press interviews, related marketing materials, event photography, and the theater’s monthly e-letter. McDonald has served as theater publicist since June, 1999, after first joining the staff as sponsorship coordinator. McDonald may be reached at 575.336-0016.    Her email address is kathleen@spencertheater.com 

Marketing Coordinator Lauren Bergeron handles all graphic design for the theater, including all print advertisements, image design and layout for the season performance brochures, and cover images for playbills. She also oversees distribution of the brochures to lodges, hotels, chambers of commerce, etc. Lauren creates the event posters, banners, light boards, table tents, visual submissions for grants and is the in-house computer technician, helping staff with incidental computer snafus. Previously working for a private printing operation in Ruidoso, Lauren rose to the level of Large Format Printing & Graphic Designer before joining the staff at the Spencer Theater in 2011. Bergeron may be reached at 575.336-0020. Her email address is lauren@spencertheater.com. 

House Manager Sharon Davis is the point person at all Spencer Theater performances for patron concerns. She is the public’s liaison to the Spencer Theater executive director, technical director, patron service manager, box office and marketing personnel; she coordinates valet and usher services, and assists both patrons and artists with transportation food and first aid services. Sharon began serving the theater as house manager in August 2002 after having previously served as the Spencer Theater Bar Manager starting in 1997. Sharon can be reached at 575.336.0029. Her email address is sdavis@spencertheater.com.

Hospitality Manager William Wilson grew up here in Ruidoso, NM and a graduate of Capitan High School class of 06’. Started cooking at his family’s restaurant at a young age, Bradley D’s in Ruidoso Downs. In 2008 he attended El Centro Culinary School in Dallas, TX. Graduated with an Associates of Applied Science in Culinary Arts as well as their certificates in Baking and Hospitality Management. William started his culinary career at the Dallas Country Club and then ventured to 560 by Wolfgang Puck - Reunion Tower in downtown Dallas for 5 years. He also owned and operated his own restaurant in Las Cruces, NM for 2 years, Bradley D’s and William B’s Restaurant. William later decided to move back to Ruidoso and was the head chef at Rainmakers Country Club and Resort, working there for 4 years. William briefly moved to Maui, HI and worked at Spago Maui, a Wolfgang Puck Restaurant in the Four Seasons Resort. Before coming here to the Spencer Theater in 2021. William can be reached at 575.336.0015 or via email at william@spencertheater.com. 

Physical Plant Manager/Maintenance Supervisor Duston Busby oversees all aspects of building maintenance and grounds-keeping. He manages is the liaison between contractors servicing the theater’s complex HVAC (heating/venting/cooling), phone and security systems, all plumbing and electrical issues, operations of all heavy equipment and computers and grounds-keeping crews. Honing a natural aptitude for mechanics and engineering, Duston learned to fix things early in life by applying his mother's maxim: “figure it out or do without.” He is a 2004 Ruidoso High graduate who initially pursued a B.S. at NMSU while working random summer jobs. Duston initially worked crew at the Spencer in 2008, helping loadout a touring Broadway show. That experience led to various crew jobs at concerts and big arena events throughout the region, and ultimately back to Spencer as Maintenance Supervisor in 2016. NFPA 101 certified. He is OSHA authorized (general industries safety). Contact Duston at 575.336.0025 or duston@spencertheater.com